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Versa Lite is unable to archive Gmail Notifications

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‎05-30-2019 15:06 - last edited on ‎05-31-2019 12:11 by Moderator Alum

‎05-30-2019 15:06 - last edited on ‎05-31-2019 12:11 by Moderator Alum

I just received a Versa Lite for my birthday a few days ago. So far I love it.

I have been having an issue with Gmail Notifications though. When I select a Gmail notification I have the options if archive, open, and clear. Open and clear work fine, however when I select archive the notification closes, but does not clear, and the email is not archived. The notification remains and nothing happens.

 

I have restarted my phone and my versa, turned notifications off and back on, and nothing has made archive work.

 

Any ideas?

 

Moderator Edit: Clarified Subject.

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‎05-30-2019 18:07

‎05-30-2019 18:07

@Blacklabel8829 this is probably on the software end (a bug) and will require an update. You can try re-installing fitbit mobile app though.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎05-31-2019 12:13

In response to Marrrmaduke

‎05-31-2019 12:13

Hello @Blacklabel8829 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @Marrrmaduke thanks for all your help. 

 

@Blacklabel8829 I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to follow @Marrrmaduke's instructions and if you're still experiencing the same situation, please reply to us with the phone model you're currently using, the OS version running on your phone and the app version installed (go to Account > Help to get it).

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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