11-14-2020 23:43 - last edited on 11-15-2020 11:39 by LiliyaFitbit
11-14-2020 23:43 - last edited on 11-15-2020 11:39 by LiliyaFitbit
Versa 2 lite watch is losing time..any ideas?.
Moderator edit: subject for clarity
11-15-2020 11:38
11-15-2020 11:38
Welcome to the Fitbit Community, @timotei.
I am sorry to hear your Versa Lite is losing time. Thank you for trying to resolve this and providing the additional details. I understand how you are feeling and I am here to help. Time on your watch should be corrected when you sync it. I recommend doing the following:
For complete troubleshooting instructions, see Why can't I set up my Fitbit device?
Make sure your watch syncs to the Fitbit app throughout the day. You can find more information about syncing your device at How do Fitbit devices sync their data? If the issue still persists after syncing, you can also check the additional troubleshooting steps here.
Keep me posted on the outcome.
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