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Versa Lite isn't tracking my sleep accurately

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‎10-29-2020 18:03 - last edited on ‎10-30-2020 09:27 by Fitbit Moderator

‎10-29-2020 18:03 - last edited on ‎10-30-2020 09:27 by Fitbit Moderator

My Versa Lite is not consistently logging my sleep correctly 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-29-2020 22:24

‎10-29-2020 22:24

What do you mean by not correct? 

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‎10-30-2020 09:29 - edited ‎03-06-2024 05:05

In response to Rich_Laue

‎10-30-2020 09:29 - edited ‎03-06-2024 05:05

Hi there @Courwhit, welcome to the Community Forums. I'm sorry to hear that your Versa Lite isn't logging your sleep correctly. I'll be glad to help you.

I've seen you got in touch with our Support Team regarding this issue and they already helped you. 🙂

Thanks for helping out @Rich_Laue!

We hope your issue is solved soon.

Maria | Community Moderator, Fitbit


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‎11-01-2020 11:04

‎11-01-2020 11:04

I haven’t contacted.Customer Support yet...

Sometimes, like this morning no sleep has been recorded at all. Friday I slept most of the day (I desperately needed the sleep!) but only two out of three blocks of sleep were recorded. 
 I’m subscribing to  FitBit Premium specifically for the sleep tracking & analysis, so this is incredibly frustrating. 
 I’ve looked at some entries and tried to follow the suggestions, but I’m still not getting consistent results. 
 Thanks

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