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Versa Lite isn't working right

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‎01-18-2022 20:11 - last edited on ‎01-20-2022 08:04 by Fitbit Moderator

‎01-18-2022 20:11 - last edited on ‎01-20-2022 08:04 by Fitbit Moderator

My versa lite won’t sync in with my IPhone ! 
it doesn’t give the right time .

it doesn’t track my exercises like bike riding, tennis, walking …..

it doesn’t track my sleep during night . It gives wrong results !

this is my 2nd versa lite !! The first one was still under warranty. This one is out of warranty! What am I supposed to do ? I can’t buy a Fitbit every 14months !! 
Have you tried Apple ? Is it a better quality? 

 

Moderator Edit: Clarified subject

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‎01-20-2022 08:05 - edited ‎11-13-2023 11:18

‎01-20-2022 08:05 - edited ‎11-13-2023 11:18

Hi there, @Alia51. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you.

Have a good day. 

Maria | Community Moderator, Fitbit


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