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Versa Lite keeps shutting off

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‎08-10-2020 06:12 - last edited on ‎08-11-2020 13:17 by Fitbit Moderator

‎08-10-2020 06:12 - last edited on ‎08-11-2020 13:17 by Fitbit Moderator

My Versa Lite randomly vibrates and resets throughout the day. I’ve tried resetting it several times and that doesn’t help. 

 

 

Moderator Edit: Clarified subject

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‎08-11-2020 13:21 - edited ‎10-03-2023 10:02

‎08-11-2020 13:21 - edited ‎10-03-2023 10:02

Hi there @Oyster142, welcome to the Community Forums. Thanks for the details provided in your post about your Versa Lite's recent behavior. I appreciate you've taken the time to restart your watch prior to posting here. 

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Maria | Community Moderator, Fitbit


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