help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite not able to swipe screen...

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2020 20:19

‎04-17-2020 20:19

I received my Versa Lite for Christmas and up until a few days ago it was working perfectly. Now the screen wont swipe and I cannot move across to see heatbeat/steps on home screen. I noticed the battery is now running down quickly & charging quickly. I have updated settings/changed clock face etc. What can I do next to try to fix the problem?

Best Answer
Labels:
4 REPLIES 4

‎04-23-2020 20:24

‎04-23-2020 20:24

TraceyMW, you and I have the exact same story/issue. I haven't figured anything out to fix it either.

Best Answer

‎04-23-2020 21:36

In response to BRow1220

‎04-23-2020 21:36

I got my Versa Lite at Christmas and within the last week I can't swipe, battery is draining quickly, and charges quickly. I have tried all the common sense stuff but to no avail. Any help would be appreciated. Thanks!!

Best Answer
0 Votes

‎04-23-2020 23:51

‎04-23-2020 23:51

TraceyMW I have the same issue but with a Versa2

Best Answer
0 Votes

‎04-24-2020 10:01

‎04-24-2020 10:01

I have the exact same problem. When I do a reset on my fitbit Versa Lite, the screen works for a short amount of time, but then it just goes back to not working. I need to charge it almost every day now because the battery drains so quickly. I am getting irritated with it.

Best Answer
0 Votes