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Versa Lite not counting stairs

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Hi, I've had my versa lite for 3 weeks, but it has never counted stairs.   Is there something i have to do in settings etc?   Thank you 

 

 

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The Versa Lite doesn’t have an altimeter. It cannot track stairs.

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@Dolores1968 welcome to our Fitbit Community! Regarding the floors tracking inquiry, @BreeLenny is correct. The Versa Lite doesn't have the floors tracking feature.

 

I'd like to share the Versa Lite manual, which contains all the information about the Fitbit device and its features.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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This is actually a big deal.  The Versa Lite has a ton of what I would consider unnecessary features, but it doesn't have an altimeter.  Translation, it doesn't measure stairs!  Yeah gads!   Really no reason why it couldn't.  Probably done on purpose.  The stair feature is available on more expensive versions, so you now have to pay for it.  

 

Had a less expensive Fitbit Charge 2 for years and it measured stairs.  Also it was FAR easier to use.  You didn't have to swipe  "just so." (Or as I end up doing, putting in a bunch of frustrated "pawing" at the clock face trying to find what I want.  With the Charge 2, clicking at the side button made navigation intuitive and easy.  Not so for the mushy and way oversensitive Versa Lite. 

 

Given that most of us, in my opinion, buy  a Fitbit to track data, the watch should be able to collect ALL of that data.  

 

Disappointed.  Disappointed.  Yes I should have read about it.  Should have buried myself in the user manual filled with other arcane and seldom relevant information. Its all the buyers fault Fitbit is dropping features that used to readily available because we didn't check out the manual before purchase.

 

How about saying this in REAL BIG PRINT, right up front.  How about including this basic feature one ALL your models? 

 

The features that I want (talking steps and stairs) while perhaps not as accurate, are available on a cellphone.  Thinking of just going back to a good old watch and giving up function creeped-out Fitbits.   

 

Guess I should be happy that it at lease measures steps. Fitbit might be so dazzled by its clutter it will decide to eliminate that.

 

So be careful when you purchase and do a ton of homework, because common available features are going away.  Read the FINE, FINE, print.

 

Just because this threads questioner is correct, doesn't make the answer right, 

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