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Versa Lite not holding a charge

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‎07-09-2020 07:41

‎07-09-2020 07:41

A few days ago my versa lite stopped holding a charge.  For example, at 7:00 this morning I took it off the charger at 100%.  It is now 10:30 AM and at 60%.  That's an incredible amount of battery loss.  At this rate, I won't make it until bedtime without it going to zero.  This has been going on for at least 3 or 4 days now.  Please help!!!  

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‎07-09-2020 11:53 - edited ‎07-09-2020 11:53

‎07-09-2020 11:53 - edited ‎07-09-2020 11:53

Hello @mamagoose, welcome back to the Community forums. 

 

Thank you for the information provided regarding the Versa Lite that is not holding a charge.

 

If this is related to the battery, please make sure that you've followed the steps provided in this article to extend battery life. In addition, make sure that you've also completed the restart procedure as described here. 

 

Please keep me posted on the outcome.

Davide | Italian and English Community Moderator, Fitbit


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