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Versa Lite not holding a charge

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‎01-14-2021 21:00 - last edited on ‎01-15-2021 15:05 by

‎01-14-2021 21:00 - last edited on ‎01-15-2021 15:05 by

Hi I received  a Fitbit Versa lite for a Xmas present I’ve fully charged it twice and the battery 1st time only lasted 3 hrs and 2nd time lasted nearly 4 hrs I’ve tried all the trouble shooting advice even tried a factory reset but still hasn’t help 

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎01-14-2021 22:44

‎01-14-2021 22:44

Probably best to get a replacement or contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎01-15-2021 11:16

In response to Guy_

‎01-15-2021 11:16

Thanks I contacted support and they have despatched a new device so all
good
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‎01-16-2021 11:16

In response to Dawn2302

‎01-16-2021 11:16

Thank you so much!


Sent from Yahoo Mail for iPhone
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