02-10-2021 05:07 - last edited on 02-10-2021 18:32 by LiliyaFitbit
02-10-2021 05:07 - last edited on 02-10-2021 18:32 by LiliyaFitbit
When on charge fit bit verse lite keeping time as soon as wearing it is loosing time.
Moderator edit: subject for clarity
02-10-2021 18:31
02-10-2021 18:31
Welcome to the Fitbit Community, @Bladelunador.
Thanks for the details shared in your post. Time on your watch should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the issue still persists after syncing, please try the additional troubleshooting steps here.
Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?
By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
02-10-2021 23:24
02-10-2021 23:24
02-12-2021 14:09
02-12-2021 14:09
Thank you for your reply, @Bladelunador.
I am sorry to hear the issue persists, thank you for your efforts. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.