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Versa Lite not pairing and losing time

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‎02-10-2020 01:36 - last edited on ‎02-17-2020 14:28 by

‎02-10-2020 01:36 - last edited on ‎02-17-2020 14:28 by

I have tried to search, but couldn't read the answers. I have been having issues with my Versa Lite in that it is losing time overnight. I also can't get it to pair with my Samsung. Strange, as it is still syncing, but didn't know it could without Bluetooth pairing

 

 

Moderator edit: subject for clarity

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‎02-17-2020 14:27

‎02-17-2020 14:27

Welcome to the Fitbit Community, @Hippypippa. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issues you're experiencing with your Versa Lite losing time overnight and not pairing with your Samsung device. I understand your concern and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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