help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite not receiving FB & Whatsapp notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2020 12:25

‎07-14-2020 12:25

Hello - my Versa Lite is not receiving notifications from Facebook, Facebook messenger or WhatsApp. I have tried to follow all the steps suggested on other topics but it is still now showing notifications. The apps also do not appear in App notifications settings section in Fitbit app. 
this was all working but few months ago I had problems syncing my watch with IPhone 11 and since then I’ve been unable to set this up again. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-22-2020 07:39

‎08-22-2020 07:39

Hi @littlebear20, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa Lite is not receiving Facebook and WhatsApp notifications. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

In order to avoid providing the same information, please let me know what troubleshooting steps you have tried. In the meantime, try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Finally, monitor your Versa Lite and see if the issue gets fixed.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎09-18-2021 13:10

In response to JuanJoFitbit

‎09-18-2021 13:10

I am also seeing the same error, I haven’t been able to sync for about a month so I deleted everything and started over again. 
my calls and text messages are now coming through but not my WhatsApp. The option in the App is just “message” now instead of them being separate as before with text message and WhatsApp. 

Best Answer
0 Votes