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Versa Lite not receiving notifications with Xiaomi Redmi Note 4

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‎09-01-2020 12:35 - last edited on ‎09-02-2020 21:55 by Fitbit Moderator

‎09-01-2020 12:35 - last edited on ‎09-02-2020 21:55 by Fitbit Moderator

Notifications are not coming on Versa lite from my xiaomi Redmi Note 4 device. In app it show reboot your mobile to start receiving but its the same after reboot as well. When I first started using it notifications worked but after few days they are not coming & in app it shows to reboot the phone every time irrespective of rebooting both my phone & versa lite. 

 

Moderator Edit: Clarified subject

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‎09-02-2020 21:51

‎09-02-2020 21:51

Hi @ritvikjain15, welcome to the Community Forums!

 

I appreciate the details that were shared in your post and for trying some troubleshooting steps before posting over here. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

I'll be here if further assistance is needed.

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