help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite not responding to touch/swipe

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-08-2019 05:37

‎12-08-2019 05:37

I've tried the soft/hard reboot several times....and nothing. Changed the clock face AND repaired the watch to my device and Fitbit app... screen still not responding to touch and swipes. Any suggestions??

Best Answer
Labels:
2 REPLIES 2

‎12-08-2019 06:35 - edited ‎12-08-2019 06:41

‎12-08-2019 06:35 - edited ‎12-08-2019 06:41

Hi 1KingJC

 

Awesome troubleshooting, since your versa keeps not responding to touch, believe the best is to contact the Fitbit Support Team . Mention what you've already tried to speed things up!

 

If recently bought at a store, fastest to exchange at the store of purchase with the receipt.

 

Best Wishes

Best Answer
0 Votes

‎12-08-2019 16:44

In response to SunsetRunner

‎12-08-2019 16:44

Thanks. 👍🏾

Best Answer