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Versa Lite not showing hourly steps

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‎12-08-2023 11:47 - last edited on ‎01-28-2024 10:54 by Fitbit Moderator

‎12-08-2023 11:47 - last edited on ‎01-28-2024 10:54 by Fitbit Moderator

My Fitbit always showed my steps by the hour. I could look at my watch and it would tell me if I had done my 250 or if I hadn't. Today it is giving me a count since I got out of bed this morning, so I have to calculate where I need to be by the next hour in order to be sure I have done the 250 in the hour. I've call Fitbit Support twice but I'm not sure they are understanding the problem. Is anyone else having this issue? It was working fine yesterday. 

 

Moderator Edit: Clarified subject and updated label

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‎12-08-2023 21:43 - edited ‎12-08-2023 21:44

‎12-08-2023 21:43 - edited ‎12-08-2023 21:44

Hi @Iluvcows2  - this is possibly a clock face issue, or setting.

Try restarting the watch and syncing as a first step.

Author | ch, passion for improvement.

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