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Versa Lite not showing sleep data on Today app

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‎09-15-2020 08:13 - last edited on ‎09-21-2020 12:54 by Fitbit Moderator

‎09-15-2020 08:13 - last edited on ‎09-21-2020 12:54 by Fitbit Moderator

I just received a replacement for my previous versa lite that was damaged.    

I set up this new versa lite and there are only 3 options for tracking under settings:

Core Stats
Hourly Steps
Heart Rate

No sleep tracking option at all.  My previous one had about 8 different tracking options.    

Anyone have this issue or have a remedy?

 

Moderator Edit: Clarified subject

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‎09-21-2020 12:53

‎09-21-2020 12:53

Hi @fitcurly. Welcome! It's great to have you on board.

 

I'm glad that you received a replacement Versa Lite and thanks for sharing that your stats aren't showing up correctly in the Today app. Since your watch recently completed the set up process, it might be that your watch hasn't updated all its features and details. I'd recommend to restart your watch, open the Fitbit app and pull down on the screen to force a manual sync. Wait a few days and then try adjusting the stats that appear on the Today app one more time. If the issue persists, don't hesitate to let me know.

 

See you around.

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