07-04-2020 19:11
07-04-2020 19:11
I know there’s several people not able to receive texts messages on their versa lite. There’s too many to go through to find a suitable answer at the moment. I’ve scrolled for hours. I have iPhone X iOS version. 13.5.1
AnD fit bit app version 3.24.1
I was chatting with fit support help live but now cannot get back on !!They wanted me to check the current version s of my iPhone and Fitbit app then I got cut off! Sooooo frustrating !! I spent $200 on This versa lite because my charge 2 wasn’t showing any of my text messages. I guess that was a stupid decision. Anybody have any luck resolving this issues ??
07-04-2020 20:06
07-04-2020 20:06
See How do I get notifications from my phone on my Fitbit device?
and particularly
Troubleshooting quick tips for iPhones .
07-05-2020 13:42
07-05-2020 13:42
I just figured it out with the help of an agent from Fitbit live chat !!! I had to go to settings > notifications > messages > click show previews ‘always’
and BAM IT WORKED
I was searching and troubleshooting for hours and hours with these people. Restarting ... re syncing ... turning sleep mode on and off .... etc and finally !! An answer !! This was for my iPhone XR
07-05-2020 13:43
07-05-2020 13:43
Thank you. With the help of an agent from fit bit live chat I was helped to figure out what I needed to ya e turned on .... 👌🏻
07-05-2020 13:53
07-05-2020 13:53
@Mish1980 wrote:I just figured it out with the help of an agent from Fitbit live chat !!! I had to go to settings > notifications > messages > click show previews ‘always’
and BAM IT WORKED
I was searching and troubleshooting for hours and hours with these people. Restarting ... re syncing ... turning sleep mode on and off .... etc and finally !! An answer !! This was for my iPhone XR
As was also noted in above-referenced Troubleshooting quick tips for iPhones .
| Show previews Tap Settings > Notifications. Make sure Show Previews is set to Always or When Unlocked. |
Glad you got it set.