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Versa Lite not showing the correct time

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‎10-04-2019 09:40 - last edited on ‎11-26-2019 09:14 by Fitbit Moderator

‎10-04-2019 09:40 - last edited on ‎11-26-2019 09:14 by Fitbit Moderator

My dashboard says my fitbit flex battery is low.  I no longer have the flex.  I now have a versa lite.  I installed it but now it doesn't show the correct time.  By the way, it's a new device.

 

Moderator edit: Updated subject for clarity

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‎10-04-2019 10:20

‎10-04-2019 10:20

Delete your old device from the dashboard, from your bluetooth, delete
the app, restart your phone or device you use fitbit with, reinstall the
app, add new device, let the app and bluetooth find your versa lite and
you would be good to to. I KNOW, lots of steps, but that should you going
again.
And in case you are wearing your versa on your 'non dominate hand' change
it to dominate to keep your steps 'mostly' accurate .
Good luck
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