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Versa Lite not syncing with my phone

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‎12-21-2020 14:28 - last edited on ‎12-24-2020 05:25 by Fitbit Moderator

‎12-21-2020 14:28 - last edited on ‎12-24-2020 05:25 by Fitbit Moderator

My versa lite won't sync? I've tried everything unpaired. Repaired. Deleted the app. Turned both devices on and off again and have now factory reset. Device either doesn't connect or comes up and red x in a circle when trying to update. Please can someone help

 

 

Moderator Edit: Clarified subject

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22 REPLIES 22

‎08-22-2021 19:33

In response to MichelleLN

‎08-22-2021 19:33

My date is fine, but time is off 2 hours almost. Not sure what to do

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‎01-07-2022 00:03

In response to RicardoFitbit

‎01-07-2022 00:03

I’ve done all of that, there’s no Bluetooth from he Fitbit. Really angry because this one is a replacement for the previous one that had the same problem:-(

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‎02-15-2022 03:07

In response to RicardoFitbit

‎02-15-2022 03:07

It's been happening to me too, phone Telstra Blade, tried force quitting, clear cache, uninstall and reinstall, And re pairing. Nothing works. It's messing up my Noom too because I can't sync my steps across, and I'm getting ready to ditch and toss in the bin. Help please.

 

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