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Versa Lite not tracking my steps on the exercises

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‎04-26-2020 09:47 - last edited on ‎06-26-2020 07:34 by Fitbit Moderator

‎04-26-2020 09:47 - last edited on ‎06-26-2020 07:34 by Fitbit Moderator

Hi since the latest update my steps are logging but it non of my exercise since Friday 24th is showing. I have done several walks but none are showing.

Can you help? Thanks 

 

 

Moderator Edit: Clarified subject

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‎06-26-2020 07:37 - edited ‎03-03-2024 09:40

‎06-26-2020 07:37 - edited ‎03-03-2024 09:40

Hello there @Sujo11, welcome to the Community Forums. Thanks for the details provided in your post about your Versa Lite's behavior. 

I've seen that you contacted our Support Team with regards to an issue with the screen and they replaced your watch. Please let me know if your replacement does the same with your steps to further assist you.

I'll be around. 

Maria | Community Moderator, Fitbit


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