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Versa Lite not updating

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‎10-22-2019 06:19 - edited ‎10-22-2019 07:23

‎10-22-2019 06:19 - edited ‎10-22-2019 07:23

I am having multiple issues with my Versa Lite.  Originally it was just not receiving notifications on my watch from my Iphone.  I tried all the steps to fix this and none of them worked.  That is still an issue.

 

But my main problem now is I tried to update the software yesterday around noon and it was still going when I went to bed.  I can't get it to stop.  I have tried to uninstall everything and start over.  This didn't work.  Now my watch just keeps cycling from the welcome screen to the white Fit Bit logo. To the green Fit Bit logo and back to the welcome screen.  I don't know what else to do.  Please help! 

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‎10-23-2019 18:43

‎10-23-2019 18:43

Welcome to the Fitbit Community, @msmags76.  

 

I appreciate your participation in the Forums and sharing the issues you're having with updating your Fitbit Versa Lite firmware and notifications. Thank you for your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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