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Versa Lite not vibrating at all

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‎04-14-2020 07:53

‎04-14-2020 07:53

My Versa Lite has stopped vibrating so I’m no longer getting the hourly move reminders, and the alarms and timers don’t work.


How can I fix this?

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‎04-14-2020 08:38

‎04-14-2020 08:38

Check that you do not have 'Do Not Disturb' turned on.

See Quick settings .

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-15-2020 01:46

In response to JohnnyRow

‎04-15-2020 01:46

Thanks. Do not disturb is off - any other ideas?

 

 

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‎04-19-2020 16:33

‎04-19-2020 16:33

Purchased my Versa Lite at Christmas. Worked perfectly for about a month. Now everything works except the vibrations for reminders to move. The alarms and timers vibrate. I have reset, checked settings, etc. so I contacted Fitbit. Twice. They are aware of a problem and are working on a software update. They give a prepared response verbatim each time. I tried chatting with Fitbit. Same script. Software issues are not covered under the one year warranty. So there is nothing I can do until they maybe have a software update. I am so finished with Fitbit and should have spent the extra money for an Apple watch. I believe this is my 4th one over the last 10 years. Fitbit does not care about their customers only their wallets. 

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