04-28-2020 14:59 - last edited on 04-29-2020 19:09 by LiliyaFitbit
04-28-2020 14:59 - last edited on 04-29-2020 19:09 by LiliyaFitbit
tired to reset watch several times. Screen is not turning on
Moderator edit: subject for clarity
04-29-2020 19:09
04-29-2020 19:09
Welcome to the Fitbit Community, @Skutter.
I appreciate your participation in the Forums and sharing that your Versa Lite screen pixelated and won't turn on now. Thank you for your efforts to resolve it and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-30-2020 02:00
04-30-2020 02:00
Fitbit watch is under warranty. Called support they are sending me a replacement. Thanks for the help.
04-30-2020 11:20
04-30-2020 11:20
Hi @Skutter, thank you for your reply.
I am glad to hear that our Support team took care of your case and you were sent a replacement. Thank you for posting the update here.
Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!
Enjoy the Fitbit experience. Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.