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Versa Lite - "Notification service is not running"

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‎07-25-2019 22:22

‎07-25-2019 22:22

Hi! I'm using a Versa Lite with a OnePlus 5T. It mostly works just fine, but once in a while the Fitbit app shows an error - "Notification service is not running, please re-start your phone". Except restarting my phone does nothing, and I need to reinstall the Fitbit app. I haven't been able to find a thread with a fix for the Versa Lite - is this a bug with the app?

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‎07-26-2019 01:46

‎07-26-2019 01:46

Hi @VrindaV  Im afraid it is a problem with your phone. I suspect the Versa is working perfectly and the app is doing the best it can. I cant find your phone on the Supported Devices List so I I think that is the problem. All you can do is try all the suggestions in THIS Help Article on troubleshooting notifications. 

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Helen | Western Australia

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