Versa Lite randomly not giving me reminders to move

[jessmac78]

I've noticed every so often that my Versa Lite will sometimes skip giving me an hourly step notification. It used to happen very occasionally, but in the past week or two it seems to be happening more often. Every hour ten minutes before the hour it would usually buzz and tell me how many steps I had left (if I hadn't already done 250 steps).

Just this past hour it failed to notify me and when I got up (I have a desk job, so I do sometimes have to be reminded to get those 250 steps in per hour) to check the Fitbit app on my iPhone, I had missed the hour. This is very frustrating because I know I didn't receive the buzz for the notification. It's not as if I get so absorbed in something that I won't hear the buzz or feel it vibrate on my wrist, it just never happened. This happened on Friday too. 

And yes, I did check Settings and I don't have Sleep or Do Not Disturb Modes enabled. Shutting down and restarting the watch (or whatever it's called technically) didn't resolve it either. Am I the only one experiencing this? Any idea how it can be resolved, if at all?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @jessmac78.

I’m sorry to hear that you are having difficulties you experienced with your Fitbit Versa Lite. Your time while dealing with this situation is highly appreciated.

If you haven't done so, please turn reminders to move off and back on. For instructions, please visit this article and open the menu "How do I turn reminders to move on or off on my Fitbit device?".

In addition, you can set up your Watch as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope this helps.