Versa Lite recorded thousands of steps in the middle of the night

[susannah_t]

Every so often I wake up to find my Versa Lite has recorded 1000s of steps while I have been sleeping! It is always between exactly 3.15-3.30am and last night I had apparently done 19,000 steps in 15 minutes despite definitely being fast asleep! Any suggestions why it might be doing this or how to prevent it?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @susannah_t.

I'm sorry to hear about the issue you experienced with your Fitbit Versa Lite.

If you have linked your Fitbit account to a third party app, please make sure the information logged on their side is not overriding the data recorded by your Fitbit Versa Lite.

Whether you have manually logged any activity on your Fitbit account, please make sure the time doesn't match the time you were running with your Fitbit Watch. You can delete any manually logged activity or any activity imported from a third party app to get your steps back.

Whether the information shared above is not related to your case, I would recommend restarting your Watch by following these steps. For instructions on how to negate the extra steps, please visit this article and open the menu "How do I delete steps and floors in the Fitbit app?".

Please monitor your Watch and if you ever experience this situation again, let us know.

Feel free to contact us at any time.