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Versa Lite red edges on display

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‎10-09-2020 12:05 - last edited on ‎10-09-2020 18:25 by Fitbit Moderator

‎10-09-2020 12:05 - last edited on ‎10-09-2020 18:25 by Fitbit Moderator

My Versa lite has started to show a red edge on both the right and left edge of the display.  I have restarted it numerous times as this appears in other forums as the fix but hasn't solved the issue.  It is on all screens not just the clock face. Is my Versa lite getting ready to die? I hope not I love it but can't really afford to replace it right away. 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-09-2020 18:24

‎10-09-2020 18:24

Hi @Mitchellken55, welcome to the Community Forums!

 

Thanks for your post and for trying our restart process before bringing this to our attention. To better understand your concern and further assist you, can you please share with me a picture of your Versa Lite display showing the red edge? You can refer to this post for instructions on how to attach an image into your post.

 

Looking forward to your reply. 

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‎10-09-2020 18:28 - edited ‎10-09-2020 18:35

In response to RicardoFitbit

‎10-09-2020 18:28 - edited ‎10-09-2020 18:35

20201009_193429.jpg

 

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‎10-17-2020 09:24

In response to Mitchellken55

‎10-17-2020 09:24

Hello,

 

seems same problem than :

https://community.fitbit.com/t5/Other-Versa-Smartwatches/Versa-has-red-edges-on-left-and-right-side-...

 

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‎10-17-2020 09:39

In response to stefdev49

‎10-17-2020 09:39

You're right.  Still no one else has come up with a solution. 

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