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Versa Lite's battery drains fast

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‎07-21-2020 04:09 - last edited on ‎07-28-2020 04:19 by Fitbit Moderator

‎07-21-2020 04:09 - last edited on ‎07-28-2020 04:19 by Fitbit Moderator

I purchased the Versa Lite less than a year ago and ever since I got it the battery would last a week easily. Recently I have noticed that the battery is not lasting that long and now it is barely lasting 2 days. I really don't want to have to purchase a new one and I have tried all I can to fix it.

 

Someone please help me!

 

 

Moderator edit: updated subject for clarity

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‎07-28-2020 04:19

‎07-28-2020 04:19

Hi @molly_louise024, welcome to our Fitbit Community! I'm sorry to hear that that your Fitbit Versa Lite's battery drains fast. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. Please contact them with the reference number they provided in case the issue persists and they'll be happy to follow up.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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