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Versa Lite screen fell off

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I woke up one morning last week and my versa lite screen had completely fallen off…no falls or submersion/exposure to moisture. No signs of it ever being loose before. I literally hadn’t even scratched the screen. I’m just curious if this has happened to anyone else?

 

 

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@courtneypad , Nice to see you here. Thank you for your report. 

 

In your case, please give us a call or chat with us, so that our team can have a closer look at this. 

Click here to get connected. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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This just happened to me also. Mine is actually the Versa 2. I have been reading some of the other threads and it appears that this is something very common. My guess is that the glue that holds the screen on to the frame stopped working. Now I'm sad cuz this was a gift and now I can't wear it 😭

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@Yohna1 , Nice to see you here. I get where you come from. But even if it was a gift, please call or chat with our team. They'll see what they can do for you. 

Click here to get connected. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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