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Versa Lite screen has developed vertical lines

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‎07-21-2022 11:24 - last edited on ‎07-21-2022 13:10 by Fitbit Moderator

‎07-21-2022 11:24 - last edited on ‎07-21-2022 13:10 by Fitbit Moderator

Help, my Versa is just showing vertical colored lines.  I can't get the clock face or any other features to appear

 

Moderator Edit: Clarified subject

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‎07-21-2022 13:12 - edited ‎08-15-2023 06:45

‎07-21-2022 13:12 - edited ‎08-15-2023 06:45

Hi there, @KCEC123. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

I've moved your post to the Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-21-2022 13:12 - edited ‎08-15-2023 06:45

‎07-21-2022 13:12 - edited ‎08-15-2023 06:45

Hi there, @KCEC123. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

I've moved your post to the Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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