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Versa Lite screen has developed white lines

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‎07-13-2020 18:22 - last edited on ‎07-14-2020 09:56 by Fitbit Moderator

‎07-13-2020 18:22 - last edited on ‎07-14-2020 09:56 by Fitbit Moderator

How do i get rid of vertical white lines that fill the screen? I have tried changing the clock face, no success! This is my 3rd replacement of versa lite. Maybe it should be discontinued?

 

Moderator Edit: Clarified subject

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‎07-14-2020 09:59 - edited ‎09-30-2023 07:56

‎07-14-2020 09:59 - edited ‎09-30-2023 07:56

Hi there @Lonamlj, thanks for stopping by in the Community Forums. Thanks for the details provided in your post about your Versa Lite's screen that has developed white lines. I appreciate you took the time to already change the clock face in order to fix the issue. 

In order for me to better assist you with this, please confirm that you've also restarted your device by following the steps from this help article: How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-14-2020 09:59 - edited ‎09-30-2023 07:56

‎07-14-2020 09:59 - edited ‎09-30-2023 07:56

Hi there @Lonamlj, thanks for stopping by in the Community Forums. Thanks for the details provided in your post about your Versa Lite's screen that has developed white lines. I appreciate you took the time to already change the clock face in order to fix the issue. 

In order for me to better assist you with this, please confirm that you've also restarted your device by following the steps from this help article: How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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