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Versa Lite screen is fading

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‎09-12-2023 01:16 - last edited on ‎09-12-2023 05:17 by Fitbit Moderator

‎09-12-2023 01:16 - last edited on ‎09-12-2023 05:17 by Fitbit Moderator

Versa lite will show display and then it will just fade away (almost like it’s a fizzing) then disappears! Tried charging but hasn’t helped, would appreciate any advise thank you!!

Moderator Edit: Clarified subject

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‎09-12-2023 05:19

In response to Talahthas

‎09-12-2023 05:19

Hi there, @Douglas123. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

As @Talahthas has suggested, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-12-2023 03:21

‎09-12-2023 03:21

Welcome to the Fitbit community, @Douglas123!

Sad to hear that your Versa Lite isn't working as expected.
If you haven't done so already, I'd suggest to see if restarting your device will get things fixed. To do so, please hold your device's Back and the button on the bottom right side pressed for around 10 seconds until you'll see the Fitbit logo on your device's display.
If that won't solve this issue, I'd assume that the background illumination of your device's LCD panel has diminished over the years.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎09-12-2023 05:19

In response to Talahthas

‎09-12-2023 05:19

Hi there, @Douglas123. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

As @Talahthas has suggested, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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