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Versa Lite screen not swiping

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‎05-05-2020 10:07 - last edited on ‎05-19-2020 09:17 by Fitbit Moderator

‎05-05-2020 10:07 - last edited on ‎05-19-2020 09:17 by Fitbit Moderator

My Versa to light will not swipe up. I cannot get to my settings. I also cannot scroll up on any other app. Has anyone else experienced this?

 

 

Moderator edit: updated subject for clarity

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‎05-19-2020 09:16

‎05-19-2020 09:16

Hi @kris102088, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

 

I'd like to follow up and help you with your Versa Lite since the screen won't swipe.

 

In order to fix this issue, please restart your Versa as described in this help article. After this, monitor your watch and see if the screen swipes properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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