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Versa Lite screen takes a long time to turn on

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‎09-03-2019 04:39 - last edited on ‎09-04-2019 07:46 by Fitbit Moderator

‎09-03-2019 04:39 - last edited on ‎09-04-2019 07:46 by Fitbit Moderator

Hi! My new versa lite works fine except that recently I noticed the screen seems to be taking long to turn on. I've already switched it off but nothing changed, any advice would be appreciated!

 

 

Moderator edit: updated subject for clarity

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‎09-04-2019 07:42

‎09-04-2019 07:42

@LaurenSnyman welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the display takes a long time to turn on even though you have switched it off and on before contacting our forums.

 

I'd like you to restart your Versa as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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