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Versa Lite screen went black

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‎08-28-2019 04:23 - last edited on ‎08-29-2019 17:12 by

‎08-28-2019 04:23 - last edited on ‎08-29-2019 17:12 by

I bought my Versa Lite in July.  All of a sudden the screen went black.  It was fully charged.  It would still vibrate with notification for about 12 hours.  I tried shutting it down and turning it back on.  Still a black screen 

 

 

Moderator edit: subject for clarity

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‎08-29-2019 17:11

‎08-29-2019 17:11

Welcome to the Fitbit Community, @Chellez_21. 

 

I appreciate your participation in the Forums and sharing the details of the issue you've experienced with your Fitbit Versa Lite screen. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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