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Versa Lite screen went blank

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‎05-07-2021 16:19 - last edited on ‎05-11-2021 05:49 by Fitbit Moderator

‎05-07-2021 16:19 - last edited on ‎05-11-2021 05:49 by Fitbit Moderator

I can’t do a single thing with my Fitbit and I’ve had it 11 months. Today I complete an 18.6 mile ruck March - 4 hrs and 22 mins of constant usage. Got home slept woke up to a black screen.

 

I've charge it

I've turn off and on (screen was blank the whole time)

I've tried to update it

 

nothing has worked.

 

Moderator Edit: Clarified subject

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‎05-08-2021 21:48 - edited ‎05-08-2021 21:48

‎05-08-2021 21:48 - edited ‎05-08-2021 21:48

As its under warranty probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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