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Versa Lite screen won't respond

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‎05-09-2022 07:51 - last edited on ‎05-09-2022 10:26 by Fitbit Moderator

‎05-09-2022 07:51 - last edited on ‎05-09-2022 10:26 by Fitbit Moderator

My Versa lite not switching on. only white dim light glowing when put for charge. Already tried in customer support but still not working.

 

This product if can’t work for even 2 years then this speaks volume about quality and make.

if anyone facing similar trouble. Kindly share your experiences

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎05-09-2022 10:28

‎05-09-2022 10:28

Hi there, @vikasverma. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from and how you must be feeling. 

 

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

 

Have a good day. 

Maria | Community Moderator, Fitbit


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‎05-09-2022 22:08

In response to MarreFitbit

‎05-09-2022 22:08

Good Day @MarreFitbit ,

 

 

I have already tried with customer support but they offered no solution to this.

 

if this is the quality of watches with Fitbit , then I would like to recommend new customers to be aware that these watches as it cannot be repaired if malfunctioning. Fitbit do not have any service centres anywhere.

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