Versa Lite screen won't swipe or respond to taps

[Dragonlady8]

When I tap the screen to see my steps and things, it won’t go anywhere and stays on the clock screen.

Moderator edit: updated subject for clarity

[JohnnyRow]

You don't just tap; you have to swipe the screen; swipe up to scroll down to see Today stats; swipe left to see apps.

[Dragonlady8]

I have tried swiping. It doesn’t matter what direction I swipe nothing changes. It stays on the clock face

Sent from my iPhone

[Rich_Laue]

Start your swipe from below the screen @Dragonlady8 

[MarreFitbit]

Hi there @Dragonlady8, welcome to the Community Forums. Thanks for the details provided about your Versa Lite's behavior. 

If your Versa Lite is not responding at all or it's stuck in the clock screen, I'd recommend restarting it by following the steps in the article: How do I restart my Fitbit device? 

If the screen doesn't work, please check in your Fitbit app if your watch is still syncing. If so, change the clock face to a different one to see if this brings back the display. Don't worry if you cannot see anything on the display by now, this process is done through the Fitbit app. 

As my friends were trying to explain to you, I suggest to check: How do I navigate my Fitbit device's screen?

Let us know if you need further assistance, we'll be around. 

[Crosebudd14]

My versa lite has white dots and can't get it to move, i have swiped every way and it still want move, what do i need to do

[Baseball21]

My Fitbit won’t swipe to the side or down. I’ve tried all the troubleshooting steps and have checked that is will sync. 

[Spunkolopolis]

Navigating to "How Do I Restart My Fitbit Devise". does not answer the question.  Why does MarreFitbit answer the question directly in this thread? 

[Baseball21]

I have already reset my Fitbit several times and still have the same results.

[Spunkolopolis]

By clicking upon How Do I Restart My Fitbit Devise" I am taken to ..."How do I navigate my Fitbit devise."  Don't want that ... want to restart my Fitbit.  Should be simple how to find this out.

Back to Google.