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Versa Lite screen won't turn on

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‎12-17-2020 00:10 - last edited on ‎12-17-2020 03:20 by Fitbit Moderator

‎12-17-2020 00:10 - last edited on ‎12-17-2020 03:20 by Fitbit Moderator

My versa lite, last night screen has gone black, still lighting up, still vibrating and the monitors on the back are working. Charged up last night, I purchased end of December 2019, any ideas please.

 

 

Moderator edit: updated subject for clarity

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‎12-17-2020 03:19 - last edited on ‎02-12-2025 13:59 by Fitbit Moderator

‎12-17-2020 03:19 - last edited on ‎02-12-2025 13:59 by Fitbit Moderator

Hi @Ockyp, welcome to our Fitbit Community. Regarding the display issues that your Versa Lite has experienced, I'd like you to restart it as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the display works properly.

Keep me posted on the outcome.

JuanJo | Community Moderator

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