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Versa Lite showing message "Data not cleared Sync & Try again"

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‎08-05-2020 22:03 - last edited on ‎08-06-2020 07:57 by Fitbit Moderator

‎08-05-2020 22:03 - last edited on ‎08-06-2020 07:57 by Fitbit Moderator

Hi, I am using versa lite from 6 months. But from one month the watch is showing a red X mark with data not sync text. I tried every method like unpairing the device from bluetooth, factory reset. But still not at all working. Please help me.

 

 

Moderator Edit: Clarified subject

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‎08-06-2020 08:00 - edited ‎10-12-2023 18:31

‎08-06-2020 08:00 - edited ‎10-12-2023 18:31

Hi there @Narasing60, welcome to the Community Forums. Thanks for the details provided in your post about the error message you're getting on your Versa Lite. I appreciate you've already taken the time to troubleshoot your watch.

I've seen that you contacted our Support Team before posting here and they are still helping you with this matter. Please stay tuned to your inbox! 

Maria | Community Moderator, Fitbit


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