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Versa Lite showing red cross "data not synced, please try again"

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‎10-31-2019 23:20

‎10-31-2019 23:20

Hi, 

 

My versa lite has been showing a red cross for a week now. I have tried everything- reset, factory reset, update, deleted the app and reinstalled, left it on charge all evening while it was updating and still nothing. It is only a few months old and I really don't want to replace it. Please could you advise me on what else I can try. I see there is a problem with iOS 13... maybe it's that? I don't know...

 

Thanks.

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‎11-01-2019 08:23

‎11-01-2019 08:23

Contact Customer Support.

View best answer in original post

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‎11-01-2019 08:23

‎11-01-2019 08:23

Contact Customer Support.

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‎07-25-2020 06:40

‎07-25-2020 06:40

This is the same for me. I can’t locate best answer, it just shows a post with no info

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