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Versa Lite shows a "Connect phone" message

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‎08-01-2020 12:47 - last edited on ‎08-04-2020 04:20 by Fitbit Moderator

‎08-01-2020 12:47 - last edited on ‎08-04-2020 04:20 by Fitbit Moderator

My phone is connected to my versa Lite but my versa Lite says "connect phone". Idk what to do. Can anyone help?

 

 

Moderator edit: updated subject for clarity

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‎08-04-2020 04:18

‎08-04-2020 04:18

Hi @Lar72, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa Lite since it asks you to connect to your phone.

 

Please restart your Versa as described in this help article. After this, try setting up your watch from scratch as instructed in this help page and see if the message disappears.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-04-2020 08:28

In response to JuanJoFitbit

‎08-04-2020 08:28

I finally got it to connect.Thank you for following up on this issue.
Laura

Sent from Yahoo Mail on Android
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‎09-15-2020 09:50

In response to Lar72

‎09-15-2020 09:50

Hi @Lar72, that's great news! I'm glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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