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Versa Lite shows a "You have no Internet connection" message

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‎08-18-2021 16:38 - last edited on ‎08-19-2021 05:16 by Fitbit Moderator

‎08-18-2021 16:38 - last edited on ‎08-19-2021 05:16 by Fitbit Moderator

Actually, I am getting an error that "Oops you have no Internet connection" but I have already connected it to a stable Internet. I reseted the watch and also restarted my phone but still I am not able to download any clock faces or any app on my Fitbit. So kindly do the needful as soon as possible.

 

 

Moderator edit: format

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‎08-19-2021 13:24 - edited ‎10-25-2023 17:07

‎08-19-2021 13:24 - edited ‎10-25-2023 17:07

Hi there, @niroopvish. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand where your concern is coming from. 

I've seen that you contacted our Support Team after posting here and they've already helped you with this matter. If you still need help, please feel free to contact them back so our team can continue assisting you.

Have a nice day. 

Maria | Community Moderator, Fitbit


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