Versa Lite shows a "data not cleared sync and try again" message

[Arrabel]

I tried all the instructions from this forum and the ones I've read and watched from the youtube videos but nothing works. The screen still says data not cleared sync and try again. Anymore solutions? Help please.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Arrabel, welcome to our Fitbit Community! I'd like to follow up and help you wit your Versa Lite since it shows a "Data not cleared" message. By the way, thank you for trying to get this issue resolved before contacting our forums.

In order to avoid providing the same information, please let me know what troubleshooting steps you have tried. In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your watch and see if the issue gets fixed.

Looking forward to your response.