08-27-2019
16:08
- last edited on
08-28-2019
09:30
by
JuanJoFitbit
08-27-2019
16:08
- last edited on
08-28-2019
09:30
by
JuanJoFitbit
My fitbit versa lite started displaying on only the top half of the screen. It is only a couple months old. The touch screen still works as if it is a whole screen. It seems that I can see most content but it is all squeezed into the very top of the screen. Has anyone else had this issue and been able to resolve it sucessfully? I tried a reset but this did not help.
Thank you
Moderator edit: updated subject for clarity
08-28-2019 09:30
08-28-2019 09:30
@Keritsema welcome to our Fitbit Community! I'm happy to assist you with your Versa since it shows only half of the screen. By the way, thank you for trying a restart before contacting our forums.
I'd like you to try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.
Keep me posted on the outcome! 😀