Versa Lite shows red X and "Data not cleared. Sync & try again" after factory reset

[Jaicee666]

I factory reset my Versa Lite as a possible solution to fixing my notifications (was having issue of not getting app notifications even after restarting phone like app told me to)  back on my watch. However, after doing such my watch would show this red X saying "Data not cleared. Sync & try again". I've tried powering it off and then holding the power button for different lengths of time, everytime it shows the same message. This is also first time I've factory reset it. It's not damaged or cracked or anything, more than likely less than 6 months old and I'm not sure what else to do 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Jaicee666.

I appreciate your participation in the Forums and sharing the issue you're experiencing with your Versa Lite showing red X and "Data not cleared. Sync & try again" message. Thanks for trying to resolve this, I appreciate the additional details and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions.