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Versa Lite still hasn't been updated and it won't sync to my iPhone

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‎08-28-2020 18:43 - last edited on ‎09-04-2020 07:33 by Fitbit Moderator

‎08-28-2020 18:43 - last edited on ‎09-04-2020 07:33 by Fitbit Moderator

How long will we have to wait for an update that will allow my Fitbit versa lite to sync and stay connected to my iPhone 8plus???? It’s been more then just a few days. The time on my Fitbit isn’t correct, it won’t sync data and I am getting g really frustrated and ready to switch to an Apple Watch. This really sucks. I thought I really liked my Fitbit. 😞🙁

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 07:36 - edited ‎10-10-2023 13:18

‎09-04-2020 07:36 - edited ‎10-10-2023 13:18

Hi there @SunsetRunner, welcome to the Community Forums. I'm sorry to hear that you're feeling frustrated about the syncing difficulties you've been having between your Versa Lite and your iPhone 8 Plus. 

I've seen you got in touch with our Support Team who have already helped you with this issue. 

Please don't hesitate to let me know if there's anything else I may do for you in the meantime. 

Maria | Community Moderator, Fitbit


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