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Versa Lite stopped receiving text messages

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‎01-20-2020 13:59 - last edited on ‎01-21-2020 03:49 by Fitbit Moderator

‎01-20-2020 13:59 - last edited on ‎01-21-2020 03:49 by Fitbit Moderator

Hi my versa lite has suddenly stopped receiving text message notifications, I recieve all other notifications from all my apps but texts. I've tried reinstalling the app, re setting versa, re setting my bluetooth. Checked all my settings on my phone (s10) everything is ticked its driving me insane can anyone help?

 

 

Moderator edit: updated subject for clarity

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‎01-21-2020 03:48

‎01-21-2020 03:48

@SunsetRunner, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa Lite since it stopped receiving text notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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