Versa Lite stopped registering my EOV

[Jaybird1973]

I have the versa lite and for months it's worked fine logging my oxygen veration levels.  Never missed a night.  Untill a week ago it just stopped logging my oxygen veration levels.  I have re started my device also made sure it's a snug fit on my wrist. Nothing has changed so I have no understanding why this has just stopped logging? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Jaybird1973, welcome to the Community Forums. I'm sorry to hear that your Versa Lite stopped registering your Estimated Oxygen Variation, I understand where your concern is coming from and how you must be feeling about your data missing. Thanks for the details provided in your post and for the steps you've tried in order to solve the issue prior to posting here, I'll be glad to continue assisting you. 

If you haven't done so yet, please force close the Fitbit app. If issue persists, please perform a factory reset (Settings app > About > Factory Reset).

Give this a go and let me know how it goes. 😉

[Jaybird1973]

Thank you for your email. I deleted app and re installed this has worked
and I now have oxygen variation

Thanks

[MarreFitbit]

Hi @Jaybird1973, thanks for getting back and for the update. I'm glad to know that uninstalling and reinstalling the app has brought back your EOV data.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!