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Versa Lite stopped showing notifications

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‎04-11-2020 02:06

‎04-11-2020 02:06

After just 1 day of having my new versa lite the notifications stopped coming through. 

I am completely new at all this too and I am starting to get frustrated.

When I go to the app and look at notifications it says that not working and that I need to restart my phone. I tried this and nothing. 

Please can anyone help? Thanks in advance 

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‎04-25-2020 10:18

‎04-25-2020 10:18

Hi @Rainie84, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the notifications issue that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

We appreciate your patience and time with this.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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